At this moment we are not available, we will answer you when we return. But we have also seen a huge limitation to this for its use in professional environments and that is that the mobile from which WhatsApp Business works will have to be connected to the network and turned on all the timefor these messages to be sent. Let's say that it enslaves you a bit to keep an eye on your mobile so that it doesn't turn off and not receiving this type of message creates a negative effect on your customers. mobile-slaves WhatsApp Business also boasts of having message statistics.

A bit ridiculous in my opinion, they only inform south africa phone number list us of how many messages we have sent, read, delivered and received. It does not seem to me that this brings great added value to the company. Finally, note the lack of usability of not being able to enter the same account from various devices. That for autonomous companies with few clients, having it run by a single person may be viable, but it is evident that in a large company that has a high volume of clients it would be practically impossible for a single employee to carry out this service to each and every one of them. Your clients.

In addition, now with the chatbot function that offers instant communication also in a very fast and easy way, we do not find compelling reasons to have this application, which in my opinion is more WhatsApp for self employed than WhatsApp Business.The call center software is the gateway to a new client portfolio and allows the borders between the company and the public to whom it is directed to be eliminated For a company that intends to influence and change the attitudes of the different audiences to whom it addresses (distributors, potential customers, customers, etc.), it must be able to communicate with them continuously.